For e-commerce
An online store gets its product and category pages cited by ChatGPT, Perplexity and Gemini by putting the facts a shopper asks about in plain text near the top, adding Product schema, letting AI crawlers in, then checking which citations send visitors.
A product page can rank on Google and still give a model nothing clean to quote. You can check that page by page, starting with your best sellers.
The workflow
Step 1
Paste a product or category URL into the Citation Readiness Score. You get a 0-100 score in about 90 seconds, no signup, and the fix to make first. It checks whether AI crawlers can reach the page, whether the opening can be quoted, your page and Organization schema, and whether reviews and a buy link are visible.
Step 2
Put price, size, compatibility and the other facts shoppers ask about in plain text, not only in tabs or images. Add Product schema with Offer (price, availability) and, where you show real reviews, Review and AggregateRating. Our score does not check Product schema, so validate it with Google's Rich Results Test. The generator writes your llms.txt, Organization and WebSite JSON-LD, and the AI crawler allowlist.
Step 3
When a shopper clicks a ChatGPT citation, GA4 records the visit with source chatgpt.com. Filter by that source and landing page to see which product and category pages get cited and clicked. The four checks for ChatGPT citations walk through it.
Step 4
Clicks only show part of it. Run a fixed set of buying questions on a schedule and count how often your store is cited, and which competitors are named instead. That count is your citation share. How to measure AI citation share.
Want the tracking done for you? CitationDesk Pro is a weekly report, €29/mo at the founding price. It finds citations of your pages through Gemini grounding and OpenAI web search (Perplexity is being added) and lines them up with your Search Console clicks once you connect it, including product pages.
What we hear from e-commerce brands
Someone asks an assistant for the best option in your category and gets a short list of brands with links. If your store is not on it, the shopper never reaches your site, so nothing shows up in your analytics.
You watch Google rankings and ad returns closely. Which brands ChatGPT, Perplexity or Gemini name for your buying questions is a blind spot until you ask them yourself, with the same prompts, on a schedule.
Specs hidden in tabs or scripts, marketing copy where a plain fact should be, reviews loaded after the page renders. A page can rank on Google and still give a model nothing clean to quote.
How CitationDesk fits
Ask ChatGPT, Perplexity and Gemini the "best", "recommended" and "X vs Y" questions that come before a purchase in your category. Note who gets named. Then score the pages you want in that answer.
The Citation Readiness Score gives a 0-100 number across six dimensions: whether AI crawlers can reach the page, whether the opening can be quoted, page schema, Organization and author schema, and whether reviews and a clear buy link are visible. It names the fix to make first. It does not check Product or Offer schema.
When AI answers become a real part of how shoppers find you, track citations week over week. Our /vs/ pages compare the monitoring tools honestly.
Worked example
HoldLens is a small reference site run by one person, not a store. It fixed five structural gaps and went from 0 to 10% ChatGPT inbound traffic in 14 days. The same checks apply to a product page: a quotable opening, schema, and open access for AI crawlers.
Read the case study →FAQ
Paste any URL. 90 seconds. 0-100 score across six dimensions plus the highest-leverage fix you can ship this week.
Or skip pasting a URL — email me a free sample AI-visibility report instead.